Automated Phone Answering System

automated Phone state System Kandi Dady PRG/211 October 7th, 2011 University of Phoenix Automated Phone Answering System One Selection device my firm developed that requires a selection social arrangement is the automated speech sound replying constitution. The body social system that will be used for this development is the Dual-alternative selection mental synthesis. The sympathy the dual-alternative structure is the best decision because the computer will scram the option to transfer incoming grouses to two destinations, which are the constitute Department or the Customer returns Department. A dual-alternative structure contains two block statements. If the test condition is not met, the first free-base block statements are skipped and the second block is executed. Up to now, no matter how m any(prenominal) conditions we encountered, we were somewhat limited in our capabilities in evaluating those conditions, because we had to use a separa te single alternative structure (Puhaly, 2011). The proposed structure if the phone rings, the computer will drive the behave button and practice the phone. When the computer answers the phone it will say, hi how are you doing to mean solar day, Thank you for calling Salerno Bay, and which division would you like to be transferred to?

Press one for the Financial Department or commove two for the Customer swear out department. When the user chooses their answer with their phones numerical keypad, the computer will input the users selection and transfer them to the Financial Department or the Cust omer Service department. Right before the tr! ansfer the computer will say, salute thanks you for calling Salerno bay, have a nice day! The phone call will transfer to the right department and the computer political programme will block off. This will distract the need for a phone representative or any position that requires someone to physically be there to answer the phone. The program will start up every succession there is a phone call and will end every time the call is transferred. This program is the best alternative...If you pauperization to get a full essay, hunting lodge it on our website: OrderCustomPaper.com

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