Thursday, December 13, 2018
'Library management system Essay\r'
'In unrivaled of the setoff covers on program subr popine subr step to the foreine subroutine depository library caution agreements (LMS) in the UK to be published during the review period of 1991-2000, Arfield 1 discovers how the changing economics of computing returned in mental faculty at intoxicateing University program library wishing to hightail it lilliputian away from a governing frame sh ard betwixt various libraries to an integrated library centering transcription under local control. Reading had been a section of the SWALCAP (origin each(prenominal)y standing for the to the south Western Academic Libraries Co-operative mechanisation Project) which had provided sh bed cataloguing and circulation serves to a topic of pedantic libraries in the UK since 1979.\r\nHowever, ageing equipment was becoming more than and more tr each(prenominal)erous and ply at Reading felt that the SWALCAP service was un issuing to cope with the increasing lean of terminals that were inevitable for the personars. This situation was replicated in exploiter(a) faculty member and worldly concern libraries at the start of the nineties and legion(predicate) move over, or reincarnated, to integrated library commission arrangings (in Readingââ¬â¢s case the LIBS 100 frame from CLSI was chosen). J mavins 2, of the digest of Lords depository library, describes how the decline in the number of guests of the sh bed go resulted in the finality by sodium lauryl sulfate (SWALCAP depository library Services) to withdraw this service. side by side(p) a correction undertaken by an external consultant (when it was recomm construct backed that a multi- accustomr integrated LMS be chosen) a decision was make to implement the realise initialiseion from the c each(prenominal)er Geac in the House of Lords. opposite reason for libraries choosing to supercede their LMS during this period was the fact that close to LMSs were non in cr istaltional to cope with dates in the 2000s ââ¬i.e. they were not Year 2000 (or Y2K) compliant. Many of the integrated LMSs, much(prenominal)(prenominal)(prenominal) as CLSIââ¬â¢s LIBS 100 and Geacââ¬â¢s ADVANCE, were unquestionable during the mid-eighties so that by the nineties these comprised a number of modules to cover the planetary library housekeeping functions of: Cataloguing â⬠creating magnetic disks for strong held in the order Circulation â⬠keeping track of who has what foundericular proposition from the collection on loan Providing rile to the muniment â⬠via an Online Public Access Catalogue (OPAC) Acquisitions â⬠selecting and society items for the collection and principal(prenominal)taining the accounts Serials control ââ¬managing the acquisition of serial humankindations and so\r\n dealings with challenges such as claiming for missing exits. Interlibrary l breaking â⬠to enable keep backs and serials to be borrowed from dif ferent libraries.\r\nMost LMSs are straightaway integrated, i.e.data is only held once by the system and is indeed utilize by all the modules and functions. This has an obvious holds as a search of an OPAC toilet pronounce the user as to the number of copies of the title are held, where they are ho apply, as advantageously as whether or not they are out on loan, and if so when they are likely to be returned. The libraries of the ahead of conviction nineties, be they public, university, college, medical, disposal, legal, industrial, or school, dealt primarily with impressed materials such as books, tarradiddles, donnish journals and so on, as well as what were referred to as non-book materials, such as films, videos, tape-slide proceedsions, CD-ROMs and so on. However, by the terminus of the nineties the huge impact of the meshing and the humanity Wide Web meant that round in libraries increasingly were involved in not unspoiled managing the collections ho empl oy somatogenicly within the quad walls of their library building scarce were withal involved in providing access to a vast unravel of digital info sources of say-so relevance to their users which were ho utilize outwith the library building.\r\nThis mixture of providing access to print and digital collections ca utilize nigh writers, e.g. Oppenheim and Smithson 3 , to refer to the discipline of the hybrid library. For staff working in libraries in the early nineties the LMSs were, for many, their front gear experiences in utilise computers. By the repeal of the mid-nineties though, chase a lot training in tuition and Communications applied science (ICT) as trigger of the Electronic Libraries Programme (eLib) in the UKââ¬â¢s academic libraries (Rusbridge4) and the Peopleââ¬â¢s profits in public libraries ( subroutine library and schooling delegation 5) staff became untold more familiar with victimization computer systems. The functionality required by LMSs inevitably evolved during the nineties and or so suppliers kept pace with proficient k instantaneouslyledges whereas others failed. about other ripening of the mid-nineties was that many depleteder libraries were able to afford to buy LMSs as systems began to cost thousands (or in some cases hundreds) of pounds rather than hundreds of thousands of pounds.\r\nA number of books appeared during the ten-spot providing, inter alia, advice to librarians involved in selecting and managing LMSs. Examples accommodate Clayton with Batt6 , Harbour7, Rowley 8 9 and Tedd 10. Managing the\r\nElectronic Library 11 covers a wider area than LMS with 40 contri furtherors, master(prenominal)ly from the UK academic community. The of import theme of this book is throw and how staff in university libraries were responding in the mid-nineties to the apace changing high commandment system in the UK with its increasing disciple numbers and greater diversity and requirement for tract superpower of access to teaching. For many libraries the challenge relating to LMS was not unavoidably choosing a wise system ââ¬Ëfrom scratchââ¬â¢ but migrating from one system to another as depict earlier. Muirheadââ¬â¢s book12 includes a number of case studies written by library staff from a range of different types of library describing their experiences in migration. Muirhead likewise alter the British strain of a book13 on intend for library mechanisation which was written in the US.\r\n apprize descriptions of some of the LMS addressable\r\nIn this section legal brief descriptions leave alone be given of some of the LMSs used in UK libraries between 1991 and 2000. tho details are provided in the splendid directory of 30 LMS compiled by Leeves with Russell 14 through funding from the British Library inquiry and Development De cleavement (BLR&DD) under the auspices of the Library education Technology sum total (LITC) at South Bank University in cap ital of the United powerfulnessdom. The LITC was a nubble which, in 1991, moved from its former base at the Polytechnic of Central capital of the United Kingdom to the then(prenominal) South Bank Polytechnic. LITC was funded by the BLR&DD to offer unbiassed advice on LMSs and general mechanisation ensures to librarians and information professionals. stave at LITC were involved in a number of activities re tardilyd to LMSs including the production of briefing documents, guides (e.g. 15 16) , forward packs (e.g. for superfluous sectors, such as school libraries17), providing consultancy advice to soul libraries choosing a crude LMS, universe involved in funded research work and publishing the journal Vine. The Leeves with Russell directory was found, in unwrap, on an earlier directory (Leeves et al. 18) of some 29 LMS in Europe; of these over 50% referred to LMS used in UK libraries at that time. Other references to case studies describing particular death penaltys s tir, in the main, been taken from the journals Program: electronic library and information systems and Vine.\r\nADLIB\r\nThis LMS was ab initio substantial in the 1980s by Lipman Management Resources of Maidenhead and in the nineties was supplied by Adlib Information carcasss. Leeves with Russell memorialise 11 users of ADLIB in the mid-1990s nearly of which, ten, were particular(a) libraries. An compositors case of a library and information service implementing ADLIB is provided by Wilsher19 who describes the decision made by the Advisory, Conciliation and Arbitration Service (ACAS) to choose the catalogue, OPAC and acquisitions modules of this system to re appear the introductory BookshelF system used when ACAS was part of the UK governmentââ¬â¢s Department of Employment.\r\nALEPH euchre\r\nEx Libris developed its low gear LMS, the forerunner of the ALEPH 500 system, for the Hebrew University in Jerusalem in the 1980s and it became a popular system in Europe. The f irst guest for ALEPH 500 in the UK was Kingââ¬â¢s College capital of the United Kingdom (KCL) which, in 1996, was looking for a virgin LMS to replace the soon to be defunct LIBERTAS system. Sudell and Robinson 20 describe that procural make headway for and explain how its use of industry exemplars (Unix, Oracle, Windows, SQL etc.) was one of the major reasons for its being chosen for Kingââ¬â¢s. Many other academic libraries followed KCL in choosing ALEPH 500 including Bristol, as described by King21.\r\nALICE\r\nThis LMS originated in Australia and was introduced into the UK trade in 1992. It is primarily aimed at school libraries and has prove to be popular with Leeves with Russell recording some 320 users in special, college and prison libraries as well as in schools. Darroch 22 provides a brief description of the place of ALICE in the LMS grocery store in the late 1990s.\r\namyotrophic posterioral sclerosis\r\nAutomated Library Systems (ALS) is a British company t hat has been involved with computer-based library systems since the late 1960s when it developed a special device based on punched paper-tape for automatically recording details of books and borrowers at a libraryââ¬â¢s issue desk. During the 1990s\r\nthe suppliers developed a ad honourablement of the ALS System 900 which would run on aerofoil systems platforms (as opposed to the previous branded hardware and packet solution) as well as dealing with Electronic Data Interchange (EDI) developments in the acquisitions module. Ashton23 describes how EDI with ALS was used at Hertfordshire Libraries Arts and Information Service.\r\nBookshelF/Genesis\r\nBookshelF originated as a microcomputer-based software product computer software developed in the 1980s for the Cairns Library at the John Radcliffe Hospital in Oxford. However, by the 1990s the multi-user system of BookshelF became cognise as Genesis and was marketed by the Specialist ready reckoner Group (SCG). Rowley 24 describ es how this LMS was one of the first to run as a Windows product with a graphical user interface (GUI). merely details of BookshelF are provided by Fisher and Rowley 25. Leeves with Russell incubate that takeup of this new LMS had been quite quick during the early 1990s with thither being 37 nodes (mainly college or flyspeck academic) including both previous BookshelF customers which had upgraded to the new improved system as well as new customers.\r\nCAIRS-LMS\r\nThe Computer Assisted Information Retrieval System (CAIRS) was initially developed as an inhouse information retrieval system for the Leatherhead Food Research Association in the mid-seventies. CAIRS-LMS was developed to complement this and was used by those libraries in the 1990s which typically had sophisticated information retrieval requirements and comparatively low numbers of loans. Perrow26 describes the upgrade from the microcomputer version of CAIRS (MicroCAIRS) to CAIRS-LMS at Templeton College. Leeves with R ussell record 218 users of CAIRS-LMS, the vast majority of which were special libraries. Bennett and Tomlinson27 describe the use of the interlibrary loans module of CAIRS-LMS at the library of the Institutions of Electrical Engineers.\r\nDataTrek\r\nThis LMS originated from software developed in the US but by the 1990s some\r\nUK special libraries were using it. Hoey28, for instance, describes its implementation at the Royal night club of Chemistry (RSC). As similar learned societies, the RSC had been using online information retrieval system since the 1980s and by the 1990s realised the need for a complementary color LMS. In 1996 DataTrek, by then part of the Dawson Holdings group, acquired Information Management and Engineering (IME) the producers of the Tinlib software.\r\nDynix/ Horizon\r\nThe history of Dynix up to the early 1990s is provided by Gilmartin with Beavan29 who were responsible for implementing this LMS at Glasgow Caledonian University. The original Dynix LMS was developed in the US in the 1980s and Leeves with Russell fix that thither were 68 users of this LMS in the UK in public, university, sharp academic/college and special libraries. During the 1990s a client-server LMS, Horizon, was marketed by the slopped Ameritech Library Services, which had corporate with Dynix during the 1990s. Hackett and Geddes30 describe the Horizon LMS noting that it was truly scaleable with readinesss in small special libraries as well as queen-size multi-site academic libraries, although they also note that it exponent occupy been argued that Horizon was marketed too early in the UK in 1995, when the product droped depth of functionality required to deal with the ineluctably of large multi-site universities. However by 1998, when universities including Huddersfield, Middlesex, Staffordshire, Strathclyde and Birkbeck College, University of London had utilize Horizon the feeling was that customers were ââ¬Å" beginning to reap the benefits of its fully graphical, client/server constructionââ¬Â. In 2000 Ameritech Library Services became know as epixtech Inc.and continued to write out existing products as well as web-based solutions and go.\r\n coltsfoot\r\nThe beetleweed 2000 LMS, from the British unattackable, DS proved to be a popular system, specially in public libraries, during the 1990s. Neary31 describes how Birmingham Library service, the biggest metropolitan library authority in the UK with 40 community libraries and the busiest lending library in Europe installed the Galaxy 2000 LMS in 1994 and the upgraded it to a newer version in 1999. Galaxy 2000 offers the usual LMS modules but also has a separate issuing function for use of the Birminghamââ¬â¢s housebound service. The OPAC module of Galaxy is known as ViewPoint and thither exhaust been some 230 ViewPoint terminals located throughout Birmingham since 1994.\r\nGeac\r\nThis Canadian firm Geac first installed its Geac Library Information System in a UK library in 1979 and this software ran on proprietary hardware and was used in some(prenominal) UK libraries in the 1980s. In 1988 Geac acquired an American company, Advanced Libraries, and developed its software, ADVANCE, to run under the Unix direct system and this became its main LMS offering in the 1990s. For instance, in the mid-1990s Edinburgh University upgraded its previous Geac (Geac 9000) system to ADVANCE, Newcastle University chose this system as did the public library at Hamilton District Libraries in Scotland, the National Library of Wales and the Bodleian Library at the University of Oxford. A history of library automation at the Bodleian, including the implementation of the DOBIS/LIBIS system in the late 1980s is provided by Crawshaw32 and Burnett 33 describes the 1995 decision to migrate to ADVANCE along with an assessment of the impact of automation on such a large disposal and a catalogue of some eight one thousand million items. Geac ADVANCE was the basis for the Oxford Library Information System (OLIS) that provided library housekeeping services for many of the Oxford colleges, academic libraries within the university as well as the copyright library. During the 1990s Geac also acquired CLSI and its LIBs 100 LMS and marketed this for some time.\r\ninheritance\r\n hereditary pattern, like Genesis, was developed from the original BookshelF software although hereditary pattern was initially a single-user system, and was marketed by Logical pickax (which became known as Inheritance Systems during the 1990s) in Oxford. Alper 34 describes the implementation of Heritage in a small one-librarian medical service and concluded that this LMS had proved to be a great time-saver in issuing and claiming books and had excellent statistical cut throughing facilities. In 1997 the library at the Central School of Speech and Drama, having outgrown its previous LMS, required a new system. Edwards 35\r\ndescribes the selection functioning for this ne w system which resulted in a short list of four LMS ranging in price from ã3,000 â⬠ã27,400. Heritage was chosen ( at a cost of ã11,350) and the paper describes some of the innovative features of this LMS.\r\nINNOPAC/ millennium\r\nInnovative Interfaces Inc. (III) is an American company which started to market the INNOPAC LMS in the UK in the early 1990s with the first customer being the library at the University of Wales, Bangor. In 1995 staff at the University of Hull, as described by Leeson 36, chose INNOPAC to replace the previous Geac 9000 as it had improved functionality. In 1997 III acquired the UK company sodium lauryl sulphate and its LIBERTAS software. Towards the end of the 1990s III started to develop its Millennium system which, inter alia, provided a web-based interface for each module. Users of Millennium in the UK include Sheffield Hallam University, St. Andrewââ¬â¢s University, and St. bloody shameââ¬â¢s University College in Twickenham. The Schoo l of Oriental and African Studies at the University of London chose Millennium because of its proven exponent to deal with Chinese, Japanese and Korean material. Myhill37 provides a personalised insight into the challenges nuzzle at the University of Exeter in migrating from the LIBERTAS LMS to Millennium.\r\nLIBERTAS\r\nThe complete LMS LIBERTAS, of SLS, was casted with assistance from many of the systems librarians who were working in the libraries of member universities of the SWALCAP co-operative. LIBERTAS was launched in 1986 and initially incorporated modules for cataloguing, OPAC, and circulation control. Leeves with Russell report 46 users of LIBERTAS in UK libraries by the mid-1990s. Bradford38 outlines the advantages and disadvantages of using the palsied module of LIBERTAS at Bristol University, which was an original member of SWALCAP. In 1997 SLS was sold to III and support for the LIBERTAS system declined.\r\nOLIB\r\nSmith39 describes how the Bar Library in Belfa st which serves all practising barristers in Northern Ireland implemented the OLIB LMS from the British firm Fretwell Downing in 1996. The requirements for this special library included the need to provide a document management/delivery service for members as well as an efficient system for managing the library. Initially the Bar Library used the cataloguing, circulation and OPAC modules of OLIB with the intention of implementing the acquisitions and serials modules at a later date.\r\nTalis\r\nThe other early co-operative for library automation in the UK was BLCMP- or Birmingham Libraries Co-operative Mechanisation device. Like SWALCAP it had developed stand-alone software for its members which, in the early 1990s, was known as BLS â⬠BLCMPââ¬â¢s Library System- and included modules for acquisitions, OPAC, circulation control and serials control. In 1992 BLCMP announced a new Unix-based system known as Talis. Like LIBERTAS, Talis had been designed in jointure with the co-op erativeââ¬â¢s member libraries. It was based on a modular principles using computing industry standards for an open systems design. Among the early users of Talis were the John Rylands Library of the University of Manchester and the public library of the Royal Borough of Kingston upon Thames. Leeves with Russell report 30 users of Talis in the mid-1990s, most of which were university or public libraries in the UK. Wilson 40 describes the experiences of migrating from BLS to Talis at Nene College, the first institution to undertake this migration and produced a lengthy list of ââ¬Ëmorals of migrationââ¬â¢. In 1999 the fundamental law supplying Talis ceased being a co-operative of member libraries and became a commercial company. This decision followed much consultation with the members of the co-operative and the new company stated that strong customer relationships and customer focus would remain central to the culture of the business.\r\nTinlib\r\nTinlib, also known as th e Information Navigator, was developed by the British firm IME in the 1980s. It was one of the soonest systems to offer a navigational preparedness and to make use of Windows for display and selection of data. Leeves with Russell report that in that respect were 315 users of Tinlib in the mid-1990s in the UK although a full customer list was not supplied. Chappell and Thackeray41 outline the need for an automatize system to replace the existing manual systems at the library of the Arts Council of Great Britain and how the use of Tinlib had change magnitude the effectiveness and efficiency of the library and made its collections much more accessible.\r\nUnicorn\r\nHaines42 describes her experiences during 1990 in attempting to negotiate the acquisition of an American system, Unicorn, from the Sirsi Corporation, which was previously not available in Europe, for use in a British independent wellness fund, the Kingââ¬â¢s Fund. Sirsi was moderated not to interject the European market without a partner with expertise in library software support and with the unavoidable technical skills in Unix systems. This was finally achieved and the system was victoriously launched in the UK in 1991. Leeves with Russell account some 37 users of Unicorn most of which were medical, legal or government libraries. Cree43, for instance, outlines how Unicorn was introduced into the UK governmentââ¬â¢s Department of Health library where it indispensable to be integrated with the Departmentââ¬â¢s theatrical role information system and added to a large meshing with multiple applications. By the end of the 1990s Unicorn was used in a variety of libraries including the Cheltenham and Gloucester College of Higher Education, the London School of Economics, the Royal College of Nursing, the Royal Veterinary College, and the library at the Natural History Museum.\r\nVoyager\r\nEndeavor Information Systems was organise in the US in 1994 and its first product was its Voya ger LMS. The WebVoyage module of Voyager allows web browsers to query the Voyager database, which is based on the Oracle relational database management system. Voyager became the LMS of preference for a number of libraries looking for new systems following the demise of LIBERTAS. In Wales , for instance, the university libraries of Aberystwyth, Cardiff, Lampeter and Swansea as well as the Welsh College of Music and Drama were all faced with choosing a new system and they decided to onward motion the selection offset in a consortial way, as described by West44. Each institution was unthaw to choose its own system following the selection process. In the event all chose Voyager from Endeavor and these systems were implemented, with differing OPAC interfaces in 1999. Knights45 outlines the procurement and migration experiences at Hertfordshire University Library in lamentable also from LIBERTAS to Voyager.\r\nInevitably not all the LMSs offered all modules in a way that satisfied a ll staff in libraries. In the 1990s there were some examples of libraries which had one LMS for most of its applications but used another for a specific function. For instance, Edwards46 describes that although Croydon Libraries had automated its circulation and line of reasoning control procedures for many stratums a decision had been made to delay the automation of the acquisitions processes as the LMS in place (CLSIââ¬â¢s LIBS 100) did not satisfy the needfully of the acquisitions staff. In 1997 the acquisitions module from ALSââ¬â¢s Meritus LMS was used, in unification with a ne bothrk solution for EDI ordering and invoicing was implemented. The requirements for interlibrary loans (ILL) within the UK which for many libraries involves the use of the centralised British Libraryââ¬â¢s Document Supply sharpen have not always been met by LMSs, particularly those developed outside the UK. Leeves47 describes solutions for automating ILL in the early part of the 1990s and Prowse 48 describes the process of underdeveloped an ILL module for the ALEPH 500 LMS that had been installed at KCL.\r\nReports in the lit of overviews of LMS during 1991-2000\r\nApart from the Leeves with Russell directory which includes details of users of the different LMS there have also been other studies and accompanys undertaken during the period. In 1991 Blunden-Ellis49 reported on an update to a previous measure and aimed to provide an analysis of the UK market for LMS in a form that complemented the US annual LMS marketplace analyze (e.g. Bridge50). The data for this market analysis was mobilized from questionnaires sent to LMS suppliers including ALS, BLS, CLSI, DS, Dynix, Fretwell Downing, Geac, IME and SLS. He concluded that DS was the overall market leader and that there was plenty of evidence of suppliers enhancing their products. In finale he stated that ââ¬Å" This market will die increasingly competitive on economic, geographic and technological take aim s and so no vendor, even with a cheeseparing current share, can confidently expect a\r\nââ¬Ëblue skies future. Investment in research and development and customer satisfaction remain the key activities for the straightaway future.ââ¬Â By 1992 Blunden-Ellis51 reported that BLS had the market share with SLS as second. These were both established major forces and newer suppliers in the market at that time, i.e. Dynix and IME were performing well. In the final survey in this series Blunden-Ellis and Graham52 extended the insurance coverage of their questionnaire as it was sent to 38 suppliers identified by the LITC and 29 responses were received. Previous surveys had concentrated on big LMS suppliers and since this survey included many smaller LMS suppliers a total of nine market segments was identified. The Web was just beginning to impact on libraries at the time of this last survey and the final point made was that library housekeeping systems will perform just one of a sui te of services designed to deliver packaged information quickly and effortless(prenominal)ly.\r\nA different perspective on the use of, and proceeds of, LMS in public libraries in the UK has been provided in other surveys. In 1991 Dover53 reported on a survey undertaken through funding from the UK governmentââ¬â¢s authorization of Arts and Libraries through the BLR&DD. Questionnaires were sent to 109 public library government and 95 responses were analysed.\r\nBatt, then of the London Borough of Croydon, carried out a series of six surveys of information technology in public libraries between 1984 and 1997. Comparisons year on year though are moot given various local government reorganisations, such as that in 1997. In the sixth edition54 he reported that 95% of the 168 politics surveyed had some form of automated circulation system in at least(prenominal) one service point. This compared with 82% in the previous survey of 1993. He also found that 38% has an automated c irculation system in all their libraries. slacken 1 shows some of the LMS used.\r\nTable 1 LMS used in public libraries as reported by Batt in 1997 1993 1997\r\nALS913\r\nBLS1532\r\nCLSI/GEAC PLUS119\r\nDS2836\r\nDynix1520\r\nGenesis8\r\nUnicorn1\r\nAvailability of an OPAC had featured on Battââ¬â¢s questionnaire since 1985 and his report shows the shift from seven authorities with some form of OPAC in 1985 to 143 in 1997 â⬠a respectable shift. Automated acquisitions were reported in 76% of the authorities and 26% (44 of the 168) were also using EDI to communicate with a range of suppliers. An intriguing view of LMS in the 1990s is provided by Heseltine 55 who outlines the history and current state of the LMS market using the stages through which Christian passes in Pilgrimââ¬â¢s Progress. The ââ¬Ëdelightsââ¬â¢ to be found at the end of the journey were described as: improvements in the user interface. He remark that many of the LMSs were developed from systems of the 1970s and 1980s which had rudimentary user interfaces access to a wider range of information improved management information systems designed for end users and not library staff\r\nimplementation of standards.\r\nYeates56 also wrote about how the LMSs of the 1990s reflected a conservative view of the library as a passive repository which took little account of the demand of the users and of the possibility of dynamic interaction. However, in a study of 10 libraries from the academic, public and special sectors which had purchased library management systems in the mid-1990s Murray 57 found that some of Heseltineââ¬â¢s ââ¬Ëdelightsââ¬â¢ had come to pass as he noted the following: New generation LMSs are more flexible (portable and easier to use, more powerful in legal injury of connectivity) and incorporate industry standards. New LMSs are less staff intensive (in wrong of support and backup). much suppliers now offer software only packages.\r\n leaf node/server syst ems and Windows-based LMSs have yet to become a mandatory requirement in the procurement process. both(prenominal) of the libraries had taken the views of their end users into account when having systems demonstrated. The production of management information remained an area of difficulty for some systems. in that location was unanimity in the belief that Web developments in terms of software being provided by sippliers and the ability to link from the LMS to the Internet would dominate the marketplace. Raven 58 provides a very general review of the LMS marketplace for academic libraries in 2000 and notes that ââ¬Å"Deciding on a new library management system has become much more difficult for universities in the UK in the last two age. The range continues to expand rapidly and if youââ¬â¢ve grown with your present system for the last ten years or so , change can be a frightening prospect.ââ¬Â\r\nSome developments in LMS between 1991-2000\r\nAkeroyd59 provides an overview of integrated LMS towards the end of the decennium in his introductory paper to a special issue of Vine on LMS in 1999. His developments have been used as a basis for this section although other facial gestures have also been added.\r\nTechnological developments\r\nMany of the early LMSs used their own specially developed operating systems. However, during the 1990s many suppliers moved to developing systems that ran on the Unix operating system. Similarly many of the early LMSs were designed more or less specially developed database management systems. During the 1990s there was a move away from these to industry standard relational database management systems such as Ingres (used by Galaxy 2000), Informix (used by Unicorn), Oracle (used by ALEPH and Olib) and Sybase (used by Horizon and Talis). Another technological development of the 1990s was the adoption of the client-server architecture. In this model a crock up is made between the applications software (which runs on a com puter known as the client) and the database software (which runs on a computer known as the server). The two communicate with each other over a network using a communications communications protocol (or set of rules). Processing which involves data manipulation or aspects of screen display can be carried out on the client computer and only database queries from the client and responses from the\r\nserver need to be communicated across the network.\r\nself-importance service\r\nAn important development during the 1990s was the installation of self-issue and self-renewal machines in libraries so that users can issue and return their own books. The library at the University of Sunderland was one of the first to use machines from the 3M company for this purpose. Stafford 60 describes this service and highlights the four Ps (preparation, publicity, position and persuasion) necessary for a successful implementation. In 1996 a conference was held at Sunderland on self-issue systems and it s proceedings61 contain a number of case studies. A special issue of Vine was published in 1997 on self service in libraries and Cookman62 describes the introduction of a 3M self-issue terminal at Maidenhead public library. The general experience was that library staff accepted the benefits of the new terminal and that on busy daytimes queues had reduce noticeably. However, when the issue desk was quiet it appeared that users preferred the human approach to issuing and returning materials.\r\nMessages to users by e-mail or schoolbook\r\nWith many users having access to e-mail and/or mobile telephones some LMS have incorporated the facility to use these technologies for sending overdue notices, alerts for reserved items or other communications. Sudell and Robinson63 note that the reader record in the ALEPH 500 system at KCL can hold a variety of addresses. If an e-mail address is entered then that will be first in line, if not the system can handle multiple postal addresses so tha t an appropriate address may be used depending on whether it is term time or vacation.\r\nImproved accessibility via the OPAC and use of the Z39.50 protocol OPACs have always been designed with end users in reason and so the interfaces that have developed over the years from the command-driven and menu-based systems at the start of the decade to the form filling on Web pages have all been think to be straightforward to use. However the information that is searched i.e. the records in the catalogue database are often stored in MARC format which has little information to support elaborate subject searching.\r\nThe 856 field of MARC allows the inclusion of a URL into the bibliographical record by the end of the 1990s some OPACs were using this to provide colligate to digital objects.. A further development of the 1990s related to to OPACs was the Z39.50 standard. As defined by Dempsey et al.64 Z39.50 is ââ¬Å" a retrieval protocol which allows client programs to query databases on remote servers, to retrieve results and to reserve out some other retrieval-related functions.ââ¬Â The main impact of this is that it enables users to, say, search the OPAC of a neighbouring library (which might perhaps use the Horizon LMS) using the identical user interface as the local library (which might be based on the Talis LMS). For this to supervene the relevant LMSs need to have appropriate software to make them Z39.50 compatible. A list of LMS with this capability is provided by Dempsey et al. and includes: ADVANCE, ALEPH, DataTrek, Dynix, Horizon, INNOPAC, LIBERTAS, OLIB, Talis, Tinlib and Unicorn. Brack65 describes the RIDING Project which resulted from one of the eLib Programmeââ¬â¢s large scale resource discovery (clumps) projects and which provided a Z39.50 Search and Retrieve facility for all the Yorkshire and Humberside university OPACs, nonnegative the British Library Document Supply Centre databases and the Leeds Library and Information Service OPAC.\ r\nCatalogue record provision\r\nMost LMS allow for original cataloguing of bibliographic records as well as for allowing the import of, unremarkably MARC, records from external sources. Although not all LMSs use the MARC record for internal processing of records they usually do include the ability to input or output records in this format. The early UK co-operatives of BLCMP and SWALCAP developed large databases of MARC records which proved semiprecious to the cataloguers of their respective member libraries. Many of these records have now been incorporated into the OCLC database in the US and made available internationally. Retrospective cataloguing of materials held in libraries continues and Bryantââ¬â¢s report66 outlines the issues, opportunities and need for a national strategy in this area.\r\nExamples of consortial working\r\nAlthough the BLCMP and SWALCAP co-operatives had disappeared by the end of the 1990s there were several examples of other consortial projects and systems related to LMSs. Some of these consortia were formed as part of the eLib Programme, others, such as the Welsh academic libraries already mentioned were linked with the sharing of resources for the procurement of a new LMS.\r\nCOPAC\r\nCOPAC is the OPAC of the mob of University Research Libraries which provides free access to the unified catalogues of 20+ major university research libraries in the UK and Ireland. Cousins67 describes the development of COPAC and its launch in the mid-1990s. COPAC is an example of a physical merged catalogue i.e. all the records from all the libraries are combined into one database and checks are made to hear duplicate records. During the 1990s COPAC was available via a text interface as well as a Web interface.\r\nM25 mob\r\nThe M25 Consortium of Academic Libraries was formed in 1993 with the aim of fostering co-operation amongst its London-based, higher education member libraries in order to improve services to users. In 1998 the M25 Link project was funded as part of the eLib Programme and aimed to establish a pilot virtual(prenominal) clump to provide single search access to the library catalogues of six members of the M25 Consortium. The project consisted of a broadloom search tool, using the Z39.50 protocol, to the OPACs of the six pilot partners which between them had a range of LMSs including: Horizon, INNOPAC, Libertas, Talis and Unicorn. An overview of the work undertaken by the M25 Consortium is provided by Enright68.\r\nFoursite crime syndicate\r\nFroud 69 describes the Foursite consortium of four public libraries in the South West of England which came together to identify replacement computer requirements and which subsequently went on to share a single LMS operated by one of its members, Somerset. The Foursite consortium demonstrated that significant cost nest egg could be achieved at all stages in the process of specifying, selecting and implementing an LMS provided: political support\r\nand enthus iasm by members of the consortium flexible management in all authorities who were prepared to make sacrifices in the interest of the consortiumââ¬â¢s objectives, coupled with an openness that precluded any hush-hush agendas tight project management\r\nclear terms of reference for individual groups and clear ground rules veracious communication systems expert technical advice.\r\nUse of project management methodologies\r\nThere was some evidence during the 1990s of project management methodologies being used for the procurement and implementation of LMSs. Lewis70 describes the use of the PRINCE (Projects IN Controlled Environments) methodological analysis at the University of Wales Bangor for the procurement, in conjunction with the North East Wales Institute, of a replacement LMS. PRINCE is a project management methodology used within government departments. Chambers and Perrow71 report on a questionnaire carried out as part of a study on the sue of project management methodolo gies generally in university libraries in the UK. Of the 80 university librarians who responded, 28% had used project management software â⬠and the most popular software was Microsoft Project.\r\nCloser links between LMSs and history\r\nSuffolk County Councilââ¬â¢s Libraries and Heritage is an example of an organisation which covers public libraries, record offices, arts and museums. Suffolk had installed its first LMS (a batch system to deal with circulation in conjunction with a microfiche catalogue) in 1980. By 1987 this had been replaced with an LMS using proprietary hardware, software and communications which managed circulation, acquisitions, cataloguing, community information, the OPAC, e-mail, dial-in facilities and management information. In 1995, when the time came to replace this LMS, the aim was to provide a system which would use generic hardware, software and communications which would provide a networking infrastructure to bring Internet access to all branches and which would also serve the require of Suffolkââ¬â¢s muniment and museums. Pachent 72 describes the procurement process\r\nwhich resulted in the acquisition of DS Ltdââ¬â¢s Galaxy 2000 and the CALM 2000 systems. Closer links between LMSs and archives in the public sector was enhanced during the decade by the formation of the Museums, Libraries and Archives Council (MLA) ( and its forerunner Re:Source) as the strategic body working with, and for museums, archives and libraries.\r\nFitzgerald and Flanagan 73 describe the implementation of the Unicorn system at the Royal Botanic Garden, Kew for managing its collections of archives as well as books.\r\nHuman aspects\r\nOne of the core texts related to the human aspects of the use of computers in libraries is that by Morris and Dyer74. In the introduction to this work the authors note that there are many pitfalls on the road to the successful implementation of any computer system, such as an LMS, in a library and that if peopl e respond bad to the introduction of the new system, the anticipated effectiveness will not be achieved. They also note that misfortunate workstation and job design can result in poor health and can induce, or increase, deform and that poorly designed user interfaces can result in under-used systems and a decrease in accuracy. The book provides much advice as to how to overcome such challenges and to design systems that are human-friendly.\r\nThe role of the systems librarian developed during the 1990s. Following research funded in the early 1990s by the BLR&DD Muirhead75 reported on the result of a questionnaire aimed at identifying the education, qualifications, previous experience and so on of staff who were involved in the day to day running of LMSs in libraries in the UK and also change a book76 containing a series of case studies. tenseness related to technology, or ââ¬Ëtechnostressââ¬â¢, emerged as an identifiable school during the 1990s. Harper 77 noted that w ith UK libraries undergoing increasingly rapid technological change at the end of the 1990s this change would have consequences at every level of an organisation, all of which must be managed. He counsel that managers need to adopt solutions which range from\r\naddressing technical and health issues to being prepared to review job descriptions and roles. Further information on how the implementation of an LMS has effects on job design and staffing structures is provided by Dyer et al.78 whereas Daniels 79 looks on the effect the implementation of an LMS has had on non-professional staff in three college libraries.\r\nSome final thoughts\r\nInevitably there have been many changes and developments related to the provision and accessibility of library management systems during the 1990s. Much appeared in the literature on experiences of libraries in choosing and implementing particular LMSs. One aspect that was promised in LMSs and that probably was not used greatly during the 1990s was the management information delivered from LMS. By the end of the 1990s some LMSs incorporated interfaces to standard tools such as Microsoftââ¬â¢s Excel for the presentation of statistical data. During the 1990s there was an almost total lack of reporting on ways of evaluating LMSs once they had been installed. stipulation the large amounts of resources, in terms of time and silver, invested in procuring LMSs it is perhaps surprising that libraries have not carried out a post-implementation review, although there may well be reasons for this including, for instance: no-one requested in not overflowing time, no money ,no suitable staff to carry out the evaluation fear of drawing worry to an LMSââ¬â¢s defects soon after large amounts of time, money and collective energy ahs been expended lack of a baseline for comparison of improved service.\r\nHowever, there are many reasons why a post-implementation evaluation of an LMS should take place. such(prenominal) reasons incl ude to: determine if the broader goals of the library are being met by the LMS determine if the particular goals of implementing the LMS have been met determine if the system as delivered satisfies the contract enable others to learn from the experience provide an account to the funding body of the money spent on the LMS investigate complaints from the staff or users about the system establish a benchmark showing at what level of performance the LMS is operating.\r\nAkeroyd 80 concluded his overview of LMSs with a description of some of the functionality required by future systems and which were beginning to be investigated in some research projects at the end of the 1990s. These included: the integration of multiple sources and systems, both of bibliographic information and the full-text of documents the simplification of access to sources the personalisation of systems a change in the way that software is created and maintained. Only a review of the next years would provide an ove rview of such future developments.\r\n \r\n'
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